Last Updated: January 26, 2026
We deliver to all states and territories within Australia:
Note: Some remote areas may incur additional shipping charges or extended delivery times.
Available for select products in Sydney Metro area only. Orders must be placed before 12:00 PM AEST.
| Order Value | Metro | Regional | Remote |
|-------------|-------|----------|--------|
| Under $100 | $15 | $25 | $45 |
| $100 - $499 | $10 | $20 | $35 |
| $500 - $999 | FREE | $15 | $25 |
| $1,000+ | FREE | FREE | $15 |
Express shipping is available at an additional cost calculated at checkout based on weight and destination.
Large or heavy items (e.g., smart desks, large appliances) may incur additional freight charges. These will be calculated and displayed at checkout.
Orders are typically processed within 1-2 business days after payment confirmation.
Business days are Monday to Friday, excluding Australian public holidays.
You will receive an order confirmation email immediately after placing your order, and a shipping confirmation email with tracking information once your order has been dispatched.
Once your order has been dispatched, you will receive a tracking number via email. You can track your order:
Most orders require a signature upon delivery. If you are not available, the carrier may:
If you would like your package left without a signature, please provide authority to leave instructions at checkout. Please note that we are not responsible for packages left unattended.
Please ensure your delivery address is correct. We are not responsible for delays or losses due to incorrect address information.
For products that include installation, our team will contact you within 2 business days of delivery to schedule an installation appointment.
Installation services are available in:
Installation is typically scheduled within 5-10 business days of delivery, subject to availability.
Carriers will typically make 2-3 delivery attempts before returning the package to us.
If a package is returned to us due to failed delivery, we will contact you to arrange redelivery. Additional shipping charges may apply.
If your package arrives damaged, please:
If items are missing from your order, please contact us within 48 hours of delivery.
We currently do not offer international shipping. We only deliver within Australia.
If you have any questions about shipping, please contact us:
Business Hours: Monday to Saturday, 9:00 AM - 6:00 PM AEST